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Governor Cooper's Executive Order 142 Extending the Suspension of Disconnections and Reconnect Fees


Pursuant to Governor Roy Cooper’s Executive Order No. 142, the Town of Pinetops has EXTENDED the temporary suspension of the disconnection of delinquent residential utility accounts until July 29, 2020.  During this time, no new late penalties will be assessed.  Customers who are experiencing a hardship due to COVID-19 or whose account is currently past due are encouraged to call the Town to discuss payment arrangement options.  We strongly encourage customers to stay as up-to-date with your payments as possible to avoid building up a large balance that will be difficult to pay off later when the Order expires.  All Town provided services will continue to be billed as normal.