The Town of Pinetops offers a variety of convenient payment options for our residents. Simply choose the option that best suits your needs.
DUE to the COVID-19 PANDEMIC, THE TOWN HALL LOBBY IS CLOSED AND WE ARE NOT ACCEPTING IN PERSON PAYMENTS. PAYMENTS ARE BEING ACCEPTED ONLINE AND THROUGH OUR DROPBOX ON THE TOWN HALL DOOR. PLEASE SUBMIT YOUR PAYMENTS (CASH, CHECK OR MONEY ORDER) IN A SEALED ENVELOPE WITH YOUR NAME AND ADDRESS ON THE OUTSIDE.
Online Bill Payment
If paying Online just click the green "Pay Your Bill Now" button and follow the prompts.
Here are a few things we need you to know:
This is a new system. All users need to register in the system and create a username and password to use the online bill payment system. To register with the system you will need:
- A valid email address
- Your Town of Pinetops Account Number (on your bill) see below
- Tenant Number (on your bill) see below
Have questions or need assistance? Please contact 252.827.4435 during normal business hours.
Important Things You Need to Know
If you are re-directed to the DOXO website at "user.doxo.com/session/new" DO NOT make a payment. Please copy and paste this web address "logicsolbp.com/townofpinetops/login.aspx" into your browser's search bar to make a payment on the Town of Pinetops Online Bill Payment site.
If you use the DOXO website or mobile app to make payments to the Town of Pinetops, please be aware that your payments will not be received immediately as indicated by their website. We advise that you DO NOT use this company's system to make payments to the Town of Pinetops and register with the Town of Pinetops Online Bill Payment System to make all payments towards your account.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located below and drop it off or mail it to our office, along with a voided check.
Payment Drop-Off Location
Payments are being accepted via our Payment Drop Box on the Town Hall door. PLEASE SUBMIT YOUR PAYMENTS (CASH, CHECK OR MONEY ORDER) IN A SEALED ENVELOPE WITH YOUR NAME AND ADDRESS ON THE OUTSIDE.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Town of Pinetops
101 East Hamlet Street
Pinetops, NC 27864