FAQ

To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

Frequently Asked Questions

Town Hall

What hours is Town Hall open?

City Hall is open from 8am - 5pm daily.

Ordinances

May I burn trash and leaves inside the Town limits?

No, the Town of Pinetops does not permit the burning of trash and leaves inside the Town Limits. 

Application Process

I am interested in applying for a job with the Town of Pinetops, what do I do?

You will need to fill out an application if available.  Please ensure you meet the qualifications for the position you wish to be considered for.  If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall.  Interviews will be scheduled accordingly.

Does the Town of Pinetops hire part time employees?

Yes, we do hire part time employees.  Availability of these positions will be posted here when available.

Building Permits & Inspections

What is the process for getting a building permit?

Building permits are issued through Edgecombe County. Please contact Edgecombe County Planning & Inspections at 252-641-7802 or by email at permit@edgecombeco.com

Sanitation & Recycling

When are the garbage collection days for my street?

Please refer to the monthly schedule. Remember, observed holidays will alter the normal routine.

Water Utilities

How could I have used this much water?

You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.

My bill is past due can I get an extension?

Please contact our office to speak with the Town Administrator regarding an extension.

What do I do if I am experiencing low pressure?

Please call our office and report any low pressure issues. 

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.

New Resident Resources

How do I sign up to receive Alerts and News & Notices?

Simply click the "Sign Up for Alerts" button located ……fill out the brief form with your preferred contact information and click submit

Where do I go to vote?

All City elections are conducted by the Town of Pinetops please visit the elections page for locations and upcoming election information.